Privacy Policy
Last Updated: January 2026This Privacy Policy describes how Wholesale Tallow Soap LLC (the “Site”, “we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from wholesaletallowsoapusa.com (the “Site”).
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your wholesale orders. We may also collect additional information if you contact us for custom formulation support.
Personal Information We Collect:
- Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, phone number, and Resale Certificate/Tax ID numbers.
- Customer Support Information: Information you choose to include in communications with us, including formulation requests and ingredient preferences.
2. How We Use Your Personal Information
We use the personal information we collect to power our B2B services, including:
- Order Fulfillment: Processing payments, arranging for freight or ground shipping, and providing you with invoices and/or order confirmations.
- Communication: communicating with you about your order status, custom formulation timelines, and curing schedules.
- Screening: Screening our orders for potential risk or fraud.
- Marketing: In accordance with the preferences you have shared with us, providing you with information or advertising relating to our products (e.g., new ingredient arrivals or seasonal manufacturing slots).
3. Third-Party Service Providers
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.
- eCommerce Platform: We use WooCommerce/WordPress to power our online store.
- Email Marketing: We use Klaviyo to manage our email list and customer communications. You can read more about how Klaviyo uses your Personal Information here: Klaviyo Privacy Policy.
- Payment Processing: We use third-party payment gateways (such as Stripe or Authorize.net) to securely process credit card transactions. We do not store your full credit card details on our servers.
- Shipping: We share necessary shipping details with carriers (UPS, FedEx, USPS, and LTL Freight partners) to ensure delivery.
4. Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. As a B2B entity, we are required to maintain transaction records for tax and accounting purposes for a minimum of 7 years.
5. Your Rights & Options
- Opt-Out: You may opt-out of our email marketing list at any time by clicking the “Unsubscribe” link contained in the footer of our emails.
- Do Not Track: Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
6. Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@wholesaletallowsoapusa.com.
Wholesale Tallow Soap LLC