Wholesale Terms & Conditions

This Wholesale Agreement (“Agreement”) is made between Wholesale Tallow Soap LLC (“Seller”) and the business or commercial buyer purchasing products (“Buyer”). By placing an order with Seller, Buyer agrees to these Terms & Conditions.

Business purchases

Wholesale Tallow Soap USA is a business-to-business supplier. Buyer is responsible for maintaining any resale certificate, tax ID, license, labeling, or other documentation required for Buyer’s business and sales channels.

Ordering and quantities

• Stock orders: There is no minimum bar quantity. Buyers may order one stock bar or build a mixed assortment. All stock soap bars combine across the published volume-pricing tiers.
• Lip balm: Stock lip balm has a 50-tube minimum per order, in any mix of flavors. Below 50 tubes, Buyers may order 1 tube of each flavor as samples.
• Private-label orders: Catalog orders for private label and white label have no minimum order quantity, other than the lip balm minimum above. Catalog products can be ordered unlabeled through standard checkout. WTS can also apply labels or packaging that the Buyer provides or buys from WTS, for $0.75 per label applied, charged in addition to the catalog product price; the labels and packaging themselves are separate. Custom labels and custom soap boxes ordered on their own pages are priced at checkout, including any design service chosen there. Other label design and custom packaging, such as thank-you cards, are quoted separately. There is no pick and pack fee.
• Custom formulations: A custom formula requires an order of 200 bars or units, or 400 tubes for lip balm, unless a written project agreement states otherwise. Custom work is quoted separately.
• Bulk tallow: Bulk tallow is sold by the package: 1-gallon buckets (7 lb) or 35 lb blocks, with no minimum order. Shipping is calculated at checkout and paid with the order, like any other product.
• Order acceptance: All orders are subject to acceptance by Seller. Seller may cancel and refund an order it cannot fulfill as submitted.

Natural product variations

Important: WTS soaps are made with natural grass-fed tallow and other formula-specific ingredients. Finished bars can vary naturally between batches.

• Color: Natural ingredients, season, and cattle diet can affect the finished color.
• Scent: Essential-oil scents can soften over time.
• Surface and texture: Minor surface variation, including soda ash, can occur in cold-process soap.

These natural variations are not manufacturing defects and are not grounds for return.

Pricing and payment

Prices are listed in United States dollars and may change before an order is placed. The price shown in the cart and checkout applies to the submitted stock order. Eligible bar quantities automatically receive the applicable published volume price.

Custom formulation terms

• A 50% non-refundable deposit is required to begin a custom manufacturing run unless the written project agreement states otherwise.
• The remaining balance and shipping charges are due before the finished order is released.
• Failure to pay the remaining balance within 30 days of completion may result in forfeiture of the deposit and finished stock.

Shipping and risk of loss

Orders ship from the United States using the method shown at checkout or confirmed in writing. Shipping for online orders is calculated at checkout and paid with the order. Individual parcel cartons may be limited to 35 lb to reduce crushing risk, so large orders can arrive in multiple cartons.

Buyer must provide an accurate, deliverable address and remain available to receive the shipment. Additional costs caused by an incorrect address, refused delivery, or unsuccessful delivery attempt remain Buyer’s responsibility.

Returns and cancellations

Standard stock orders

Unopened stock products (soap, body care, and bulk tallow) may be eligible for return when Buyer requests a Return Merchandise Authorization within 30 days of delivery.

• A 10% restocking fee applies to approved non-defective returns.
• Buyer is responsible for return shipping and for providing tracking, unless the return is due to Seller error, a defect, or damage in transit.
• Original shipping and handling charges are not refundable on non-defective returns.
• Returned products must arrive in undamaged, unopened, resalable condition. Opened or lightly used products are reviewed case by case and, if approved, credited as store credit for the unused portion. Opened bulk tallow is not returnable.

Samples, test batches, sale items, opened bulk tallow, and approved custom or private-label production are final sale. The complete process and conditions are stated in the Return & Refund Policy.

Damages and shortages

Inspect the shipment when it arrives. Report damaged or missing items to hello@wholesaletallowsoapusa.com within 7 days of delivery. Include the order number, photos of the outer shipping carton, photos of the affected product, and a description of the shortage or damage. Claims are resolved as described in the Return & Refund Policy, including its rule for claims over $250.

Private-label and custom responsibilities

Buyer is responsible for its consumer-facing brand, labels, packaging copy, claims, sales-channel requirements, and final compliance review unless a written project agreement assigns a specific responsibility to Seller. An established private-label formula should not be assumed to be exclusive.

Contact and business information

Wholesale Tallow Soap LLC
6566 Edenvale Blvd
Eden Prairie, MN 55346
United States

Email: hello@wholesaletallowsoapusa.com
Phone: 612-208-6516